Shipping costs

Delivery

You do not pay for shipping in Europe.

All our deliveries are sent with FedEx, PASTS, DHL, USPS.COM and DPD, reliable and professional.

It is not possible to make a delivery appointment, we depend on the driver route. The order is offered twice. Are you not at home? The postman leaves a message where you can pick up your order.

 

Refund and Returns

Here at Paris Perfection our customers are important to us and we want you to be happy with your purchase.

It’s important that you inspect your goods as soon as possible after they have been delivered.

 If you are not happy with an item and the item is not faulty, you must return it to us in its original condition (the condition inwhich it was sold) and original packaging no later than 14 business days from the day the item was received by you. You will be responsible for the cost of returning the goods to us and we will issue you with a full refund of the purchase price within 7 days of receiving the returned goods. Refunds are issued via the payment method that was used to purchase the goods.

 Prior to returning the item, please contact us on support@parisperfection.com and we will guide you through our simple returns process.

Goods Damaged in Transit:

 If an item is damaged in transit, you must contact us at support@parisperfection.com within 3 business days of receiving the damaged item. We will make arrangements to have the item returned to us and either send you a replacement or issue a refund.

Return of Faulty Goods:

If you have received a faulty item, please contact us at support@parisperfection.com so that we can assist you. Time frames for refunds on faulty good will vary from product to product.

Items that Cannot be Returned:

In the interests of hygiene, certain items cannot be returned to us once the packaging has been opened unless the item is faulty. 

Our returns policy is in accordance with the European Directive on Distance Selling.